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Woodywood21 Author

Level 1

4 points

Touch id and password both not working on new macbook air.

Touch id and password both not working on new macbook air.

How do I fix it ?

MacBook Air 13″, macOS 12.1

Posted on Jan 3, 2022 1:42 PM

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Top-ranking reply

Level 8

46,008 points

Posted on Jan 3, 2022 10:17 PM

Welcome to the Apple Support Communities.

Please see: If you forgot your Mac login password - Apple Support.

If you have tried those steps and you cannot reset your password, see: If you can't reset your Mac login password - Apple Support.

If Touch ID isn't working properly, see: If Touch ID isn't working on your Mac - Apple Support.

Jack

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Top-ranking reply

Level 8

46,008 points

Jan 3, 2022 10:17 PM in response to Woodywood21

Welcome to the Apple Support Communities.

Please see: If you forgot your Mac login password - Apple Support.

If you have tried those steps and you cannot reset your password, see: If you can't reset your Mac login password - Apple Support.

If Touch ID isn't working properly, see: If Touch ID isn't working on your Mac - Apple Support.

Jack

Reply

Touch id and password both not working on new macbook air.

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