You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi I just brought storage and it’s still saying my storage is full

Hi I just brought storage and it’s still saying my storage is full

iPhone 11, iOS 14

Posted on Jan 5, 2022 4:46 AM

Reply
4 replies

Jan 5, 2022 4:47 AM in response to leem32

When you get a popup message on your iPhone or iPad that the storage is full.


Look closely storage of iPhone and iCloud.


iCloud storage is primarily for keeping a copy of your iPhone data safely on the cloud. If you delete data on iPhone, data on iCloud is gone too.


Turn iCloud features on or off

  1. On your iPhone, iPad or iPod touch, go to Settings > [your name] > iCloud.
  2. Turn iCloud features on or off.


Turn iCloud features on or off - Apple Support


iPhone Storage (Setting > General > iPhone Storage)

  1. Total storage remains the same throughout the life span of the iPhone
  2. Storage can not be enhanced
  3. You may take back up on Mac or PC using iTunes without iCloud


iCloud Storage (Settings > [Tap your name] > iCloud)

  1. By default, every user gets 5GB of free storage space
  2. You can buy more storage based on your requirement of 50, 200GB, 2TB with a monthly subscription
  3. Based on your storage capacity you can back up iPhone or iPad
  4. Space can be shared between your family members for a storage plan beyond 200GB



Jan 5, 2022 5:05 AM in response to leem32

You need to pay attention to the replies above your last post. You can buy iCloud storage which is what you most probably did. It is not possible to buy more iPhone storage. I suspect your iPhone storage is full in which case buying more iCloud storage will not help at all.

Like you were already told, you need to delete things from your iPhone to free storage.

Hi I just brought storage and it’s still saying my storage is full

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.