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Switching providers - confused about how to also switch my cellular Apple Watch

I have a cellular Apple Watch SE and an iPhone 12 mini. I live in the UK and currently have a SIM only plan with EE for my phone and I am paying an additional £5/month for cellular connectivity for my Apple Watch. I can’t remember now whether or not I was given an actual physical SIM card for the Apple Watch or not. I know as far as EE is concerned it comes up on my bill as another phone number / line, but when someone tries to call my phone number it comes through to my watch as well.

I want to switch to Talkmobile, but when I phone them up to ask about how to switch my Apple Watch over, they seem clueless. (I am expecting to have to pay a fee per month for the data it uses.) I have read somewhere that Apple Watches do not need a physical SIM card because they have an eSIM inside them. How do I get my Apple Watch to switch from EE to Talkmobile? Talkmobile don’t seem to be able to tell me how it will work. (I have spoken to two different customer advisors). I was expecting them to say I’d need to pay for an additional line or something. It was as if they don’t know anything about it.

Can anyone shed any light on whether it is possible to get cellular Apple Watch working with Talkmobile, and if so what the procedure is for switching over to them? Any advice would be much appreciated , thank you.

Posted on May 13, 2022 2:42 AM

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Posted on May 13, 2022 3:32 AM

Thank you, that’s helpful information. I know Talkmobile is part of the Vodafone group and uses its network, so I wondered whether it would also work with them, but looks like it doesn’t. ☹️ That’s a shame as they are offering a much better deal. I’m getting 10GB for £10 with EE, and Talkmobile are offering 40GB for the same cost. Thanks for your help anyway. At least I now understand it better.

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May 13, 2022 3:32 AM in response to Community User

Thank you, that’s helpful information. I know Talkmobile is part of the Vodafone group and uses its network, so I wondered whether it would also work with them, but looks like it doesn’t. ☹️ That’s a shame as they are offering a much better deal. I’m getting 10GB for £10 with EE, and Talkmobile are offering 40GB for the same cost. Thanks for your help anyway. At least I now understand it better.

May 13, 2022 3:24 AM in response to lizfrombanbury

The bottom line is that Talkmobile don't support the cellular apple watch which would explain why they knew nothing about it.

The only UK providers that support the watch are;

EE,Vodaphone and O2.

And when you unpair a watch you are asked whether you want to keep your cellular plan or not,if you are changing network providers then you choose not to keep the cellular plan.

Switching providers - confused about how to also switch my cellular Apple Watch

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