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I forgot my iCloud password and it wants me to put my info into another device

Hello I forgot my iCloud password and when I click forgot it wants me to put my info into another device but the last two numbers of that device are not any of my devices


[Edited by Moderator]

iPhone 12 Pro Max, iOS 15

Posted on Jul 27, 2022 4:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2022 5:19 PM

Are you following the steps in the articles below?


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

2 replies
Question marked as Top-ranking reply

Jul 27, 2022 5:19 PM in response to Alexis991

Are you following the steps in the articles below?


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

I forgot my iCloud password and it wants me to put my info into another device

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