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how to disable screen time when using my Apple ID does not work

hi whenever I try to disable the screen time passcode by using my Apple ID it uses that as another incorrect trial although my Apple ID and passcode are correct.I would love some support what should I do from this point.

thank you all.

iPhone 11, iOS 15

Posted on Aug 10, 2022 12:36 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2022 6:48 AM

If using IOS 13.4 or later or Catalina 10.15.4 or later, see the Apple Support article(s) below. Link to contact Apple Support at the end of the article.


Screen Time passcode reset.   *


ASC YouTube for how to reset your Screen Time passcode on iPhone, iPad, and iPod touch — Apple Support


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      *

2 replies
Question marked as Top-ranking reply

Aug 10, 2022 6:48 AM in response to Angelina-1

If using IOS 13.4 or later or Catalina 10.15.4 or later, see the Apple Support article(s) below. Link to contact Apple Support at the end of the article.


Screen Time passcode reset.   *


ASC YouTube for how to reset your Screen Time passcode on iPhone, iPad, and iPod touch — Apple Support


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      *

how to disable screen time when using my Apple ID does not work

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