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Hello all!
I took a tumble on a bicycle yesterday and, since then, my iPhone's rear camera doesn't work properly. I would assume it was a hardware issue, but the camera works fine when I try to take pictures in Twitter. Using the "Camera" app and Instagram, I only get a blank, dark screen. The flash/flashlight isn't working properly either.
Can it still be a hardware issue if the camera seems to work well on Twitter?
iPhone XS, iOS 15
When you say it's fine is there any physical damage to the lens when you take a picture in Twitter is the picture clear as day and shows no blemishes?
Is VoiceOver enabled? if so then turn it off and close the Camera App and open again to see if the problem has been resolved
Try restarting the device if necessary
Finally if all else fails then you then you may wanna try resetting all settings
read more about resetting by looking up Return iPhone settings to their defaults (read carefully)
The above is to determine if its software related issue.
If the above does not produce a positive result, you may wish to consult with a trained Apple Team Member to see whether they can assist you and whether they might produce a positive result for you.
When you say it's fine is there any physical damage to the lens when you take a picture in Twitter is the picture clear as day and shows no blemishes?
Is VoiceOver enabled? if so then turn it off and close the Camera App and open again to see if the problem has been resolved
Try restarting the device if necessary
Finally if all else fails then you then you may wanna try resetting all settings
read more about resetting by looking up Return iPhone settings to their defaults (read carefully)
The above is to determine if its software related issue.
If the above does not produce a positive result, you may wish to consult with a trained Apple Team Member to see whether they can assist you and whether they might produce a positive result for you.
Dropped iPhone and camera issues
