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User profile for user: KRM1970
KRM1970 Author
User level: Level 1
5 points

Sign in in APPLE TV NOT WORKING AND WE PURCHASED BULLET TRAIN BUT APPLE TV DEVICE WONT PLAY IT.

Apple TV (gen 2 or 3) wont accept my Apple ID or password and at same time I get sent a code on my iPhone but there is nowhere to enter the code because by then the bloody AppleTV has already rejected my attempt to sign it. I note that we have a second Apple TV (think gen 3) that does accept my App;e ID and password without issue. So what the frig is going on>


And we purchased Bullet Train from the ITunes Store three days again on the 3 Gen Apple TV device but the device will not play it. I have down;load it to my iPhone and can play it on there, but cannot stream it to the TV via the Apple TV. WHat is going on and how do I get some assistance from Apple re the issue with the mob=vie. I am really over these products right now and feel like throughing them all off a cliff and being done with Apple.

Apple TV (2nd gen)

Posted on Oct 30, 2022 3:28 AM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,722 points

Posted on Oct 30, 2022 6:59 AM

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,722 points

Oct 30, 2022 6:59 AM in response to KRM1970

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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User profile for user: andyspcott15
andyspcott15
User level: Level 1
4 points

Nov 18, 2022 4:59 AM in response to KRM1970

Agreed, in the past I was able to do this but for some reason now as of November 2022, no combination of this works on the 2nd Gen Apple TV.


I do the PW+Verifcation Code and get "Failed"

I do the PW then get a second screen that is JUST the code, I enter what comes up on my phone and get "Failed"

I tried doing the PW+That code again and still fail.


Is there something I'm not doing correctly? This seems like a new problem.

Also, I re-logged in to iTunes with the PW+Code and it worked first time, just no working on iCloud login.

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Sign in in APPLE TV NOT WORKING AND WE PURCHASED BULLET TRAIN BUT APPLE TV DEVICE WONT PLAY IT.

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