unlock iphone, contact the previous owner

Hello ~ That is the activation lock. If the person/persons that you bought the iPhone from cannot or will not remove it …the iPhone is basically useless to you. If they cannot/will not remove it…return it and get your money back. We cannot help remove it nor can Apple. Take a look here:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Also:

The All Too Common SAD Reality of Buying a Used iPad/iPhone

~Katana-San~

Musa-juarez Said:

"unlock iphone, contact the previous owner: how can contact a previous owner of an iPhone? is locked by an apple id and i would like to send a mail to ask the unlock, but I cannot see all the email address, any idea?"

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Why the Message?:

You are getting this message because the seller new set it up properly prior to selling it to you. This is the site they should have used: What to do Before you Sell, Give Away, or trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better.