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how does one schedule an appointment at the genius bar.

I would like to make an appointment at a genius bar, I have made many attempts to update the computer and clean it up to no avail.

MacBook, OS X 10.11

Posted on Oct 31, 2022 12:32 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2022 12:41 PM

Start here:


Genius Bar Reservation and Apple Support Options - Apple

3 replies

Oct 31, 2022 12:55 PM in response to audreyhandy

It would help if you explain what you mean by you got "stuck". What is happening when you try to make an appointment?


Do you have an iPhone? If so, download the Apple Support app and make an appointment through that.


I can’t update the MacBook am I supposed to throw it away and buy a new one every time this is very frustrating

Are you talking about updating the system software? Can I assume you're engaging in hyperbole when you say you think the only solution is to throw the computer away? Is your computer not functional? You might consider explaining your issues here. Perhaps someone would be able to give you some advice.

how does one schedule an appointment at the genius bar.

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