You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Logging on to my MacBook Air

When I enter my password the password entry area just bounces on the screen and I can't get any further. This has been happening for a while now but if I let it sit for a bit it normally works. Today it's been more than an hour. Can anyone help please?

MacBook Air

Posted on Nov 7, 2022 2:23 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2022 2:35 PM

HCBic Said:

"Logging on to my MacBook Air: When I enter my password the password entry area just bounces on the screen and I can't get any further. This has been happening for a while now but if I let it sit for a bit it normally works. Today it's been more than an hour. Can anyone help please?"

-------


Successfully Entering Long Password:


A. Reset the SMC and NVRAM:

(Applies to Intel-Only Based Macs): Sometimes changes are made to the system and then settings (i.e. for USB Ports/Keyboard) become manipulated, technically.  So, reset both on your Mac.


B. Use An External Keyboard:

It Doesn't have to be Apple brand. You might need this adapter: USB-C to USB A Adapter - Apple

1 reply
Question marked as Top-ranking reply

Nov 7, 2022 2:35 PM in response to HCBic

HCBic Said:

"Logging on to my MacBook Air: When I enter my password the password entry area just bounces on the screen and I can't get any further. This has been happening for a while now but if I let it sit for a bit it normally works. Today it's been more than an hour. Can anyone help please?"

-------


Successfully Entering Long Password:


A. Reset the SMC and NVRAM:

(Applies to Intel-Only Based Macs): Sometimes changes are made to the system and then settings (i.e. for USB Ports/Keyboard) become manipulated, technically.  So, reset both on your Mac.


B. Use An External Keyboard:

It Doesn't have to be Apple brand. You might need this adapter: USB-C to USB A Adapter - Apple

Logging on to my MacBook Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.