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User profile for user: kg1236
kg1236 Author
User level: Level 1
4 points

My external USB superdrive will not connect to my MacBook Air laptop using an apple USB C adapter. My laptop is plugged into power and the drive makes a clicking noise when I plug it in, but no device appears in finder, my doc, or on my desktop.

How do I get my apple external CD drive (aka USB superdrive) to connect to my laptop. The laptop is plugged into power and I have a converter for USB C. I can hear the disc move when I plug it into the computer, but no device appears to be connected anywhere on the laptop itself. There is nothing showing up in finder, my doc, or desktop. How do I make the device show up?

MacBook Air 13″, macOS 12.0

Posted on Nov 17, 2022 7:53 PM

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User profile for user: TheLittles
TheLittles
User level: Level 10
195,623 points

Posted on Nov 17, 2022 8:04 PM

kg1236 Said:

"My external USB superdrive will not connect to my MacBook Air laptop using an apple USB C adapter. My laptop is plugged into power and the drive makes a clicking noise when I plug it in, but no device appears in finder, my doc, or on my desktop."

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Troubleshooting Superdrives:

See if something blow solves this. If so, report back which one.


Some thoughts:


A. Is there a Superdrive even seen?:

To Find Out:

  1. Go to: Apple menu
  2. Select: About this Mac
  3. Click: System Report... button
  4. View: Hardware on left-column
  5. Click: Disc Burning
  6. Confirm if a Superdrive is Even Seen


B. Try Using a New Administrator User:

See what happens when you create a new Administrator User and login to it and perform this. If it works, then it is something misconfigured in your current user.


C. Connect to a Different Computer:

Connect this to a difference computer, seeing if you can get it out.

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Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,623 points

Nov 17, 2022 8:04 PM in response to kg1236

kg1236 Said:

"My external USB superdrive will not connect to my MacBook Air laptop using an apple USB C adapter. My laptop is plugged into power and the drive makes a clicking noise when I plug it in, but no device appears in finder, my doc, or on my desktop."

-------


Troubleshooting Superdrives:

See if something blow solves this. If so, report back which one.


Some thoughts:


A. Is there a Superdrive even seen?:

To Find Out:

  1. Go to: Apple menu
  2. Select: About this Mac
  3. Click: System Report... button
  4. View: Hardware on left-column
  5. Click: Disc Burning
  6. Confirm if a Superdrive is Even Seen


B. Try Using a New Administrator User:

See what happens when you create a new Administrator User and login to it and perform this. If it works, then it is something misconfigured in your current user.


C. Connect to a Different Computer:

Connect this to a difference computer, seeing if you can get it out.

Reply

My external USB superdrive will not connect to my MacBook Air laptop using an apple USB C adapter. My laptop is plugged into power and the drive makes a clicking noise when I plug it in, but no device appears in finder, my doc, or on my desktop.

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