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Hello everybody, I have an iPhone 14 Pro and since a couple of days ago, my screen won't light up when I receive a notification. I just hear the sound. After tapping on the screen, I can see the notification.
Is there an option to turn the screen on when receiving a notification?
I need to mention, that I dropped the phone on the screen. Nothing is cracked or visible broken. Thanks.
iPhone 14 Pro, iOS 16
Hello o0Yeti0o,
To help troubleshoot, test the behavior after restarting your iPhone and after ensuring iOS is updated. Taking these steps can help to clear up software issues. If the issue persists, reach out to Apple Support for assistance with investigating and resolving the behavior. Check out those steps here:
"Update your iPhone or iPad wirelessly
Kind regards.
Screen won't turn on, when receiving notifications.
