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macbook pro randomly shutting down

Hi! My MacBook Pro keeps on shutting down randomly. Bought it last 2020

MacBook Pro 13″, macOS 13.0

Posted on Nov 29, 2022 12:57 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2022 4:23 AM

tiffanyjaodiscaya wrote:

Hi! My MacBook Pro keeps on shutting down randomly. Bought it last 2020



Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac spontaneously restarts or displays a ... - Apple Support

If your Mac restarted because of a problem - Apple Support


Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.




Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

all known to cause issues on the macOS


To trouble shoot further you can:


—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



—SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc., third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



1 reply
Question marked as Top-ranking reply

Nov 29, 2022 4:23 AM in response to tiffanyjaodiscaya

tiffanyjaodiscaya wrote:

Hi! My MacBook Pro keeps on shutting down randomly. Bought it last 2020



Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac spontaneously restarts or displays a ... - Apple Support

If your Mac restarted because of a problem - Apple Support


Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.




Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

all known to cause issues on the macOS


To trouble shoot further you can:


—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



—SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, font cache, etc., third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



macbook pro randomly shutting down

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