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User profile for user: Giang_2005
Giang_2005 Author
User level: Level 1
4 points

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Hi! 1 day ago I knew this I sent a refund request. Up to now, Apple has accepted its refund request and said that it was refunded. But when I went to check the bank account, no money was transferred to my account.

So due to the problem in the refund process or due to waiting?

Because I am currently in the blockade and cannot go out to deposit money into your account and buy anything, you have to transfer it. So I really need this money right now. Who knows, please help me. Thank you!

Picture of my report:

iPhone 13 Pro Max

Posted on Dec 2, 2022 2:21 AM

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User profile for user: Raicya
Raicya
User level: Level 10
208,959 points

Posted on Dec 2, 2022 4:55 AM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


Keep in mind -> 30 days you should read as 30 business days.

 


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User profile for user: Raicya
Raicya
User level: Level 10
208,959 points

Dec 2, 2022 4:55 AM in response to Giang_2005

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


Keep in mind -> 30 days you should read as 30 business days.

 


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