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unable to open emails a second time

I can open emails in mail the first time but if I want to return and read it again it will not open at all or takes a very long time.

Is there a setting I need to use to allow me to open all read and saved emails whenever I need to? Its very annoying to have to wait for an already opened/read email to re-open.


Thank you.

iMac 21.5″, macOS 12.6

Posted on Dec 20, 2022 2:06 AM

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Question marked as Top-ranking reply

Posted on Dec 20, 2022 7:17 AM

I was out at lunch when remembered that Apple Support on the phone said that if this happens I should go to Mailbox and take accounts offline and then take them back online, this has fixed my problem, thank you for answering me all the same.

3 replies

Dec 20, 2022 2:31 AM in response to markcantworkamac

Part 1 of 2


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Download the Application Etrecheck directly from the Developer.


This is a Diagnostic Tool that makes no changes to the computer.


It makes a coherent and readable inventory of both the Hardware and Software used on the computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Part 2 of 2


Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster and comprise the Operating System


Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase


Any of the below should be removed as per Developers Instructions 


This will include CleanMyMac , This will include BitDefender


This will included Norton Antivirus , Sophos Av Software


Intego AntiVirus, McAfee, MacKeeper, Avast AntiVirus


Ad Guard, Webroot , ESET , Avira , Dr Cleaner Pro Plus


AVG AntiVirus   avira antivirus 


Trustee  


AntiVirus for Mac


F-Secure


Read some of the posting and arrive at your own conclusions.


The The Built in Security  is all that is required.

unable to open emails a second time

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