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Hi! I made an in-game purchase the day before yesterday, but the purchase still appears as pending. Is there something that’s posing as an obstacle for this purchase to go through? Thank you!
iPad Pro, iPadOS 16
Howdy N1co1e,
It sounds like you are having an issue with an in-app purchase. We know how important this is for you, and we will help get you to the right place to find a resolution.
If you can’t use or find in-app purchases that you bought, try to restore them.
Restore your in-app purchases
Some in-app purchases, such as game currency or hints, are consumable, which means that they run out as you use them. You can’t restore consumable purchases. Learn about different types of in-app purchases.
You might be able to restore a non-consumable purchase, such as an upgrade to a pro version, an extra feature in a game, or a subscription:
1. Open the app that you used to buy the item.
2. Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu.
If you try to restore and nothing happens or you get an error
• Make sure that you're signed in with the same Apple ID that you used to make the purchase.
• Make sure that in-app purchases are allowed on your device.
• Restart your device:
• Restart your iPhone
• Restart your iPad
• Restart your iPod touch
• If you were charged for the purchase and you still can't restore it, contact the app developer for support. You can also report a problem to Apple.
This info is located in this support article: If you can't find or use your in-app purchases
Take Care!
App Store in-game purchase stuck at pending for now 2 days
