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PMS1797 Author

Level 1

8 points

Help seeing account balance and recent purchases.

My account balance in the upper right corner of the window of the store has suddenly decreased. I think I may have 2 accounts. I used to be able to see my purchases and now I can not.

I am unable to use the most current version of iTunes because I am phasing out an old iMac using 10.1.6 with iTunes version 12.8.2.3 while I get ready to purchase a new computer.

I tried signing out and in again and still couldn't see any thing.

Any assistance would be terrific! Thanks in advance.

iMac 27″, macOS 10.12

Posted on Feb 3, 2023 3:07 AM

Top-ranking reply

Raicya

Level 10

208,965 points

Posted on Feb 3, 2023 3:35 AM

Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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Help seeing account balance and recent purchases.

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