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Why does it say your account has been disabled in the App Store

Why does it say your account has been disabled in App Store

iPhone 11 Pro, iOS 16

Posted on Feb 22, 2023 7:26 AM

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Question marked as Top-ranking reply

Posted on Feb 22, 2023 7:34 AM

The answer to “why” is because there is a problem with your account or the payment method in it, so Apple disabled your account to get your attention to fix it. But what you really want to know is not “why” but “how to I fix it”, and the answer to that is in the Related Article at the top of this page that you were reading when you posted here in Apple Support Communities. Note that you MUST contact a live person at iTunes & App Store support to resolve the problem, as explained in the Related Article; you cannot resolve it on your own.

2 replies
Question marked as Top-ranking reply

Feb 22, 2023 7:34 AM in response to Addison_8927

The answer to “why” is because there is a problem with your account or the payment method in it, so Apple disabled your account to get your attention to fix it. But what you really want to know is not “why” but “how to I fix it”, and the answer to that is in the Related Article at the top of this page that you were reading when you posted here in Apple Support Communities. Note that you MUST contact a live person at iTunes & App Store support to resolve the problem, as explained in the Related Article; you cannot resolve it on your own.

Why does it say your account has been disabled in the App Store

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