You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

keyboard Google

setting up a new iPad and I am having trouble adding my gmail. No keyboard will pop up


Posted on Jun 7, 2023 4:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2023 7:49 PM

  1. Restart your iPad. This can sometimes fix minor software glitches that can cause problems with the keyboard. To restart your iPad, press and hold the power button until the power slider appears. Then, drag the power slider to the right to turn off your iPad. Wait a few seconds, then press and hold the power button again until the Apple logo appears.
  2. Check your Bluetooth settings. Make sure that Bluetooth is turned on and that your iPad is paired with any Bluetooth devices that you are using. To check your Bluetooth settings, go to Settings > Bluetooth. If Bluetooth is turned off, turn it on. If your iPad is not paired with your Bluetooth keyboard, tap on the name of your keyboard and then tap on Connect.
  3. Force quit the Mail app. Sometimes, a problem with the Mail app can prevent the keyboard from popping up. To force quit the Mail app, press and hold the home button and the power button at the same time until the app jiggles. Then, tap on the red "X" button in the top-left corner of the app to close it.
  4. Update your iPad's software. Apple regularly releases software updates for its devices that can fix bugs and improve performance. To check for software updates, go to Settings > General > Software Update. If an update is available, tap on Download and Install.
  5. Reset your iPad. If you have tried all of the above steps and the keyboard is still not popping up, you can try resetting your iPad. This will erase all of your data, so make sure to back up your iPad before you reset it. To reset your iPad, go to Settings > General > Reset > Erase All Content and Settings.


If you have tried all of the above steps and the keyboard is still not popping up, you may need to contact Apple support for help.

1 reply
Question marked as Top-ranking reply

Jun 7, 2023 7:49 PM in response to Esalaunk

  1. Restart your iPad. This can sometimes fix minor software glitches that can cause problems with the keyboard. To restart your iPad, press and hold the power button until the power slider appears. Then, drag the power slider to the right to turn off your iPad. Wait a few seconds, then press and hold the power button again until the Apple logo appears.
  2. Check your Bluetooth settings. Make sure that Bluetooth is turned on and that your iPad is paired with any Bluetooth devices that you are using. To check your Bluetooth settings, go to Settings > Bluetooth. If Bluetooth is turned off, turn it on. If your iPad is not paired with your Bluetooth keyboard, tap on the name of your keyboard and then tap on Connect.
  3. Force quit the Mail app. Sometimes, a problem with the Mail app can prevent the keyboard from popping up. To force quit the Mail app, press and hold the home button and the power button at the same time until the app jiggles. Then, tap on the red "X" button in the top-left corner of the app to close it.
  4. Update your iPad's software. Apple regularly releases software updates for its devices that can fix bugs and improve performance. To check for software updates, go to Settings > General > Software Update. If an update is available, tap on Download and Install.
  5. Reset your iPad. If you have tried all of the above steps and the keyboard is still not popping up, you can try resetting your iPad. This will erase all of your data, so make sure to back up your iPad before you reset it. To reset your iPad, go to Settings > General > Reset > Erase All Content and Settings.


If you have tried all of the above steps and the keyboard is still not popping up, you may need to contact Apple support for help.

keyboard Google

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.