iCloud account showing twice in mail.

Hi Rick Baines,

To clarify, when you log back out of iCloud on your Mac, do both email accounts disappear from Mail? Or does one of them remain after signing out?

Also, in the side panel, is this second account specifically under a "On This Mac" section? This would mean those emails are being stored locally on your computer.

Also, is your Mac fully updated? This behavior may be addressed in one of the recent updates if you are not fully updated.

• Keep your Mac up to date - Apple Support

Let us know in a reply to this post. We'll follow up from there.

Cheers!

Thanks for the reply, Rick Baines.

If you still see the two accounts, are you able to right click on the account and remove it? If not, click on Mail in the menu bar (top left) and select Accounts. Are you seeing multiple accounts here? If you are, click on them and make sure the settings are adjusted how you prefer.

Should this continue, double check to see if there are any email aliases that might be causing this. Use the steps below to turn off, turn on, or delete an alias:

You can turn an email alias on or off at any time. You can also delete email aliases that you no longer want to use. While turning off an email alias is temporary, deleting it is permanent. When an alias is turned off or deleted, email sent to that alias is returned to the sender.

1. In Mail on iCloud.com, click  at the top of the Mailboxes list, then choose Preferences.

2. Click Accounts, select an iCloud Mail alias in the list, then do any of the following:

* Turn off an alias: Select “Disable alias.”

* Turn on an alias: Deselect “Disable alias.”

* Delete an alias: Click “Delete alias,” then click Delete.

3. Click Done.

Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support

Feel free to reply with more details or the results of the steps above for additional help.

All the best.

Hi Rick Baines,

Thanks for following up with us. We want to get you in touch with Apple Support for additional assistance with this issue. You may be able to reach out to Apple Support here: Get Support

Thanks!

I have this exact same issue. Everything Rick discussed above is exactly the same as my duplicate account issue. Was a solution ever figured out?