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mdshur55 Author

Level 1

4 points

Locked mac

A friends Macbook Air was stolen then returned. It has a new user/password and firmware password set. Is there any way short of replacing hard drive to get back into device?

Earlier Mac models

Posted on Jun 30, 2023 3:27 PM

Top-ranking reply

Mac Jim ID

Level 7

23,927 points

Posted on Jun 30, 2023 3:38 PM

There is no resetting of a forgotten firmware password. Replacing the hard drive will not do it. You will have to schedule an appointment with Apple and provide original receipt or proof of purchase that includes the serial number.

Set a firmware password on your Mac - Apple Support

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Locked mac

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