You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
I have a MacBook Air 13” that is stuck in a boot loop. When I try to turn it on, the screen will light up for a second or two (sometimes with the Apple logo and sometimes without) and make the startup noise, but then shuts off and starts over. I have tried to start it while holding Command + R and the Apple logo will stay on for a few seconds longer but still shuts off and the process continues. Any suggestions?
MacBook Air 13″, macOS 11.1
If your Mac is using Boot Camp then it is an Intel Mac.
Step 1 under If you're using an Intel-based Mac states in part "If you can't start up from Recovery in this way, review the guidelines for using startup-key combinations."
Its last bullet point is applicable:
If none of these options work then the last and final step in If your Mac starts up to an Apple logo or progress bar - Apple Support states "If you need help, contact Apple Support."
Please identify the specific step in Start up from macOS Recovery - Apple Support that is not working as described.
Please read If your Mac starts up to an Apple logo or progress bar - Apple Support.
"If your Mac is stuck on this screen or keeps restarting" describes the applicable steps.
I took it into the Genius Bar and they basically said the laptop was a paperweight because the logic board went out. I appreciate your attempts to help. Thank you
😕
Oh well.
I completed Step 1 (holding down the Option Key) however I do not have the “Options” selection to click on. I just have Macintosh HD, and Windows (I use BootCamp for work). However I do not believe my MacBook has Silicone, and the Command + R option is not working.
I am not starting up in bootcamp, I am attempting to start up in macOS. I did some digging through the links that you provided me with, and I attempted starting up with Command + Option + R. Unfortunately it just keeps repeating the same process where I see the spinning globe, I connect to my network, I wait for 10-15 minutes, and then the screen just goes blank. I then see the Apple logo for a second, then I’m back to the spinning globe. Also sometimes I will get error -1008F.
One of the suggestions described in If your Mac starts up to error -1008F - Apple Support may be applicable.
I’ve tried all of that, I can’t even restart it into macOS Recovery.
MacBook Air 13” Stuck in Boot Loop
