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Philips HUE lamps are not responding in Home app

Hi all, maybe someone had a similar issue?

Philips HUE works as a standalone app, but lights do not respond in Apple Home app.


What I tried:

  1. Sign out/Sign in Philips HUE app;
  2. Reconnect HUE Bridge device a couple of times;
  3. Reconnect Voice assistant (Siri) in Philips app;
  4. Delete the entire home and create a new one in the Home app.


Siris says that table light is not responding.

I can't turn the light on/off through the Home app.

There seems to be no connection with Apple anymore.

This started about 3 months ago.


Any ideas?





iPhone 14

Posted on Jul 31, 2023 2:58 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2023 7:39 AM

The issue seems to be with the Matter integration but I was able to find a work around if you are still having issues with your Hue lights not responding on the Home app:


Remove your current non-working hue bridge connection and then re-add it via this way:


In the Hue app: The Matter pairing code for the Hue bridge is generated through Settings > Smart Home > "+" > Other Apps > Get Pairing Code


On the Apple Home App: + > Add accessory > More options... > My Accessory Isn't Shown Here > Enter Set Up Code > Enter code...


This allowed me to add the Hue bridge as a generic "Matter" device, but all my lights came along with it and I am able to control them from the Home App now.

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Jul 20, 2024 2:47 PM in response to vboyev

I have this issue either when there's an Apple update or a Hue Light update. Both happened between today and yesterday so not sure which. Once again I removed the Apple HomeKit from my Hue app as a smart home. Then I waited a while and added it back again going to the Hie app and under settings go to smart and follow directions for connecting. Since it remembers the names I used then I just make sure they're in the right room. After that I remove the non responsive lights from home view and my favorites in the HomeKit app. A lot of steps on my phone but this way I done have to re add the bridge by using a code or the blinking light. Still none of this happily a few months ago

Philips HUE lamps are not responding in Home app

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