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I didn´t get the free 3 month trial, instead the app gave me 7days trial.

I got a new device and it says i get 3 month trial, but when I tried to start it, it gave me only the 7 days trial. Still on my phone settings, it says that I can get a 3 monts trial

iPhone 13, iOS 16

Posted on Aug 23, 2023 2:27 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2023 6:31 AM

To redeem the offer from Apple, do so on your new eligible Apple device in the TV app, not on a different device.

The offer has be to redeemed within the first 90 days after device activation.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the redeem option to appear.

1 reply
Question marked as Top-ranking reply

Aug 23, 2023 6:31 AM in response to PetraEdenred

To redeem the offer from Apple, do so on your new eligible Apple device in the TV app, not on a different device.

The offer has be to redeemed within the first 90 days after device activation.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the redeem option to appear.

I didn´t get the free 3 month trial, instead the app gave me 7days trial.

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