You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID PW

My new Apple iPhone, when I try to launch some application (ie Facebook) is asking me for my Apple ID and Password. The Apple ID presented (which I cannot edit) is an OLD ID (an email address that has been inactive for 10+ years) of which I do not have the PW. However, when I look at my settings, my Apple ID in my settings is different than the ID prompted to access FB.

iPhone 12, iOS 16

Posted on Aug 29, 2023 12:39 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2023 12:43 PM

That usually means the apps where downloaded with that old Apple Id and will be forever tied to it and require it.


You can delete the affected Apps, and re-download them with your current Apple ID instead.


Similar questions

2 replies

Apple ID PW

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.