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Recently updated to TV OS 17, tried Facetime and unable to use iPhone 14 Pro Max or iPad Air 4th Generation as the continuity camera. Signed in with the same Id on all devices. Handoff is enabled on iphone and ipad, same wifi network.
iPhone does work on mac if that helps
Any ideas?
[Re-Titled by Moderator]
Apple TV 4K
I'm also experiencing this issue with the iPhone 15 Pro Max (updated to latest software) and Apple TV 4k (also updated to the latest software). Continuity camera is not working. When I am prompted on the TV and on my iPhone to place the camera on its side in landscape orientation near the TV, nothing happens. My camera feed remains black and not matter how I shift or orient the phone, the camera never turns on. I have also tested on a second apple TV 4K and my wife's iPhone 12 Pro Max.
I had this problem too and got my name to appear in the list by doing the following:
God bless you! It worked!!!
To pair your device again just put the iPhone nearby Apple TV and a prompt will appear.
I'm having the same issue. Apple TV 4K 2nd Gen & iPhone 14 Pro. I'v tried resetting AppleTV, signing in/out & rebooting both devices to no avail. My sister having same issue with Apple TV 4K 3rd Gen & iPhone 14 Pro.
I was able to connect Continuity Camera to my Apple TV by initiating FaceTime call on my iPhone 14 Pro and a FaceTime icon pops up on the AppleTV iOS 17 small control panel and I navigated to that and connect. Before connecting I would also get a "Connect SharePlay on iPhone" message on the AppleTV. However, the User action of FaceTime still remains blank, and nothing happens when I try to connect using the "Other" QR code.
Anyone find a solution to this issue?
I have a Second Gen Apple TV 4K, TVOS 17.0 and an iPhone 13 Pro with iOS 17.0.3. I am able to establish link and have iPhone as the continuity camera but have neither been able to Move a FaceTime call from the iPhone to the TV or initiate a FT call from the Apple TV. I heard ring sound but recipient does not. After 15 seconds or so a Call Failed popup appears. One time after rebooting phone and Applet TV, I got a call to go thru and have a video FT connection, but it dropped with the call failed popup after less than a minute.
Probably need a patch for this, since it worked once it's not a configuration or connectivity issue. Also, have gigabit fiber optic and Apple TV is ethernet hard wired, so not a bandwidth issue.
I have the same problem and my mom’s iphone 11 appears but my iphone 13 pro doesn’t and it’s 4k A2737 (64GB) model
update: I was able to connect during a facetime call but when disconnected my user still doesn’t show up on the list
It was working fine all summer until the final release date. Now cannot get it to work.
Is there any way to bring this issue to the notice of Apple developers?
Still can’t get my wife’s account to work with her phone. Since I am owner, no issue for primary account holder. Are you saying you got a second phone working?
I am a part of a an apple family which is signed into the Apple TV as an additional user
Exact same issue with me too. My phone's continuity camera works, my wife's does not.
Yes iv changed my id within this year too and have the same problem as you’re describing I wonder if I sign out and back in to my phone as well it would fix it?
Still no luck. Now trying reset and update on Apple TV. It worked all summer until I updated the the TV.
Thank you @LiamChapman29. After 20 min of frustration, your suggestion worked perfectly.
Thanks Alex It worked for me. Just that clicks are not very intuitive.
I am unable to use iPhone 14 Pro Max as a continuity camera on TV OS 17?
