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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello, I have a problem. I pay monthly for subscription 5.5€ for music, but now i tunes is tooking money of my bank account. They took me almost 50€. I have screenshots as proof, i dont know what is happening.
[Re-Titled by Moderator]
Nikola,
First determine if that 50 euro charge is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.
But if it is a real charge on your account, follow the steps in here:
If you see 'apple.com/bill' on your billing statement - Apple Support
Nikola,
First determine if that 50 euro charge is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.
But if it is a real charge on your account, follow the steps in here:
If you see 'apple.com/bill' on your billing statement - Apple Support
Hello,
im sure that this is real transaction, i contcted my bank and they told me that all transactions are from apple. I have screenshots as proof that itunes took me now 103€ . After i sent you first message it was more and more payments to itunes. I want my money back, because i didnt want to pay anything in that price.
Nikola,
If you received a receipt from Apple, click on the "Report A Problem" link to request a refund.
If there was no receipt from Apple, contact your bank, as it may have been fraudulent use of your account.
Nikola,
In that case, follow the recommendations in the document that I linked, including to contact Apple Support if necessary.
I cant contact apple support because there isnt my country on the list, I am from serbia. Find me a way to get my money back.
I didnt recieve the receipt but i contacted my bank and they told me that apple is in charge for payment
Why is iTunes charging me more than it should?
