NanaTammyx2 wrote:
Removing case did not work. It still does it with nothing around it. I have reset the entire iPad back to factory, made sure it was updated & used all the different volume options but is still happening
You would be best advised to seek assistance directly from Apple Support.
You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. The App also provides direct access to appropriate support resources. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians may be able to test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple