My iPad Pro not charging after updating

Same issue. Forced reset did not help. The USB connector works (I connect it to a monitor, and the display works fine, but iPad is not charging. Same setup with my MacBook works fine - charging as well as monitor). A couple of times when the power level went down low (around 10%) I was able to get it to charge back up to 100%, but after disconnecting charger, and reconnecting, it again will not charge the battery. No telling how long this approach will continue to work. I use the iPad every day and depend on it, so this is not a satisfactory solution.

Check out my reply from July 27, 2024.

The issue is it won't charge when the iPad is locked. Here is what worked for me and why.

The solution is to go to settings, go to Face ID & Passcode. In the section ALLOW ACCESS WHEN LOCKED, SCROLL TO THE LAST SELECTION ACCESSORIES AND SELECT THAT TO BE ON. The reason for this, as mentioned above, your charger is now considered an accessory and will not work when your iPad is "locked" (like when you go to bed and plug in your iPad overnight).

It's been charging just fine since I figured this out.

Resets, restarts and setting “Accessories” on did not solve my iPad Mini 6 failure to charge after iPadOS update.

what did: switching from my high-wattage fast charger (that works just fine, as long as the iPad does not “sleep,”) to a charger that only puts out 2 Amps max allowed the iPad to fully charge, even when it auto-locked.

i have been stuck at 28% for over a day. It was on the charger all night and never went up. I’m using an iPad Pro 11” from 2020. I’ve done a hard reset and tried three different cables and chargers.

Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

Otherwise, these support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.

Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.

Many computer USB ports also cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).

If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

Same issue.. iPad 10.5 pro running iPad OS 17.5.1.. Shows as charging but continues to drop level no matter which Apple charger and cable I use.

I did the forced reset twice before it started charging with my Apple fast charger but it seems slow to change.

Constant WIFI connection issues as well even after forgetting network and resetting network settings..

iOS 17 has been an utter nightmare and I’d love to know if I can go back to iOS 16 and not have any issues in device communication between the iPad and my iPhone 14 Pro Max? Frustrating

OK... for the past day I noticed my iPad 17.5.1 was not charging in spite of the many quick chargings I have experienced in the past. I did a forced reset several times and continued to have the problem. I contacted Apple support via chat and they did a diagnostic on my battery and said it was good (though they did not know the parameters of what "good" meant). I also noticed that when I did a forced reset it automatically went into an automatic start up. Thinking that perhaps this was a software problem I did not want the iPad to start up but rather wanted to see if it would charge without being in an active mode. I went to the settings page and found the "shut down" selection and did that. It started up automatically. :( All throughout my shut downs I notice I was getting a message asking me to enter my ID number to allow access to my "accessories". As far as I knew I didn't have any "accessories" so I found that to be annoying and skipped doing that (most of the time)... THAT IS THE KEY TO THE PROBLEM!!! The charger is now an "accessory". The solution is to go to settings, go to Face ID & Passcode. In the section ALLOW ACCESS WHEN LOCKED, SCROLL TO THE LAST SELECTION ACCESSORIES AND SELECT THAT TO BE ON. The reason for this, as mentioned above, your charger is now considered an accessory and will not work when your iPad is "locked" (like when you go to bed and plug in your iPad overnight). I hope this helps... so far, it is locked and charging for me, so I'm pretty sure this is the problem.

The charger is now considered an "accessory" and you have to allow the iPad access to this "accessory" when it is "locked". To do that, go to settings, Face ID & Passcode... scroll to the bottom of the list and click on Accessories (make it a positive, i.e. green selection).

Ah... I see now you were replying to me... sorry it didn't work for you. :(

I went through all that forced reset stuff - didn't work for me either. But since allowing the accessories to be ON when the iPad is locked it has been charging like it did before iOS 17.5.1.

kimberlee124 wrote:

My daughters was dead. I couldn’t do anything to change any settings. I went Amazon and bought at high wattage block and cable. I bought the kind that’s certified. I know the block is Samsung brand. I can’t remember the cord brand. I just bought what could get here same day. Plugged that in and within a couple minutes, it charged enough to open it up and check settings. Should be we charged with that…we haven’t had any more issues.

What is important when using USB-C Power Adapters is that they support USB PD (Power Delivery). Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD.

Power Delivery is in part controlled by software - and mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge) - often used by Samsung - are not supported by Apple.

These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. If you are using a standard USB power adapter, most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.

If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

After two hard resets, it now seems to be charging. It’s up to 43% now and was stuck on 28% for over a day.

Thanks to @karenfrombrookeville. Turning “allow access when locked” for “accessories” to “on” permitted my iPad Mini 6 to attain full charge, after iPadOS 17.5.1 had otherwise borked my device.

StevieeeeeB wrote:

Turn for the worst today however, as when I went to use it … it now has decided it’s 100% flat.. I can only presume it was left unplugged doing its chain boot up restart thing and has drained itself fully…

it now won’t even power on even when connected to a mains charger.. all PD compliant… 20+Volt fast chargers (multiple plugs and cables tried)

the most I get is it turns on, beeps to say it’s charging and immediately reboots 🤦‍♂️ this my options to get any power back into it seem zero as it uses more power in this loop than it charges.. and try as I may I can’t get it to stay turned off to charge up

Do you have access to a standard USB Type-A Power Adapter rated at 12W or greater? If you do, try charging your iPad with this Power Adapter. You will obviously require a USB Type-A to USB-C charging cable.

Many Users with charging issues successfully resolve the problem using the older type Power Adapter; once recharged, the iPad may then accept charging from your USB-C PD-compliant power source. Power Adapters with a USB Type-A connection charge devices at 5V - removing the complexity of USB PD and negotiated Power Profiles.

If your iPad can successfully charge using USB Type-A - but cannot subsequently charge using USB PD - you have a fault with the iPad's charge controller, its control software, or the USB-C Power Adapter.

Here’s another to further confuse 😂

when I do get flicks of life monetarily.. it’s saying 100% charged, and that it’s 1am on Thursday January 1st …. Last time we had a 1/1 on a Thursday was 2015 😂 it’s a 2020 model! 😂

sadly no joy, when plugged in to a brand new unused (one of my old iPads that never had its charger used) - 12V with a known working usb A to C cable … it doesn’t even attempt to turn on at all… not even a flicker… nada.. nothing…

frustrating as I need my data off it 😬🤦‍♂️

No it’s at 3% and can’t do anything with it. Didn’t notice an issue until it died and wouldn’t charge.

Did you contact Apple support? I can’t even get in there to roll back any updates or to try a soft reset. We let it charge overnight to see if that did anything. I haven’t checked it yet…I’m afraid to.

thanks for the above info. it worked! I went to the Genius Bar today and they only checked the cord. Did not say anything about shutting down or Accessories issue. I am so thankful I came to this site. I have only had this IPAD for 3 years, with light use. I did not want to buy another iPad..