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How to stop my brand new iPad Air M2 from over heating?

My brand new iPad Air M2 randomly gets hot


[Re-Titled by Moderator]

Posted on May 28, 2024 2:16 AM

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Posted on Jul 7, 2024 9:07 AM

Hey everyone, facing the same issue even tho air m2 has that powerful chip haven’t thought it will get this hot near the front cam, might be possible if this can be fixed with the next s/w update but gotta say apple disappointed everyone with this hot rod


Forgot to mention battery drains too fast

62 replies

Sep 2, 2024 4:38 AM in response to radmilak222

radmilak222 wrote:

Bought just week ago brand new iPad Air M2, and have the same issue, I am unable to work with this device, it's heatup during usage, and during the charging. And yes battery runs dry very fast. Amazing work apple. What should I do now?


It is not unusual for an iPad to become warm when being used - more so when using some types of iPad case. High screen brightness and/or CPU intensive Apps will also create more heat.


The key point is that whilst your iPad may become very warm in normal use, the iPad should not become uncomfortably hot to handle. If your iPad is becoming too hot to hold, initially try a forced-restart - as this can clear an isolated software issue.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




If the problem persists, try to correlate unexpected heating with specific Apps or tasks - as some poorly optimised Apps are known to lead to consistently higher chassis temperatures.


If you have any concerns, you should take your iPad along to the Genius Bar at your local Apple Store - where the technicians can examine and test your iPad for faults:

Genius Bar Reservation and Apple Support Options - Apple


Be aware that if purchased directly from Apple, in most countries/regions you have 14-days within which to unconditionally return the iPad for exchange or refund. If applicable, you might be best advised to act quickly - as upon expiry of the 14-day window of opportunity, remedy for faults will be handled as a warranty issue.

Jul 12, 2024 2:50 AM in response to Jemk53

Make sure you aren’t using anything like this with it:

https://www.asseenontvlive.com/product/pillow-pad/


I always used to use a pillow pad (like the one shown above) with my iPads. I found that using it made my iPad really, really hot. Once I stopped using it, I had no problems with my Air 4 being too hot.


I imagine that all tablet pillows might cause that kind of issue. I suspect that pillow pad is bad for the iPad.

Jul 25, 2024 11:19 AM in response to jeffandjeff

I know WheeliNick and can guarantee he’s not a bot. In fact doing a forced restart is a know fix, but only in a few cases. The bottom line is it can’t hurt and has on a few occasions been known to fix issues.


Before you think I’m a bot, I’m a former Apple Retail Store Manager and use my real name. Search me on Facebook, Reddit, LinkedIn etc. I’ve got stories to tell you can’t even imagine. But this isn’t the time or place. 😀😀

Sep 7, 2024 1:04 PM in response to Jemk53

Only had the iPad Air 2024 M2 chipset for a month and while watching YouTube videos the top of the screen and back with the magnet side almost became too hot to hold. There must be a serious issue with this model as I have never had this happen on iPad Air first gen. Took a while to cool down and see if it happens again.


Must remember to turn this unit off when travelling by air, you never know.

Oct 5, 2024 4:12 PM in response to Jemk53

Hi People! Facing the same issue of heating iPad Air M2 (11 inch) when notes app or any other apps being used. As per my opinion, it is a software issue. Wait till a new update comes to fix this problem.


In the meantime, you could try switching off the iCloud sync for different apps (I did it for all the apps) in the Settings. Other than that, while using the Notes app, switch off the math results or suggestions when you don’t need it. This definitely helped me. One more suggestion is using low battery mode to reduce background operations.


Hope this helps someone. Please provide any other suggestions if they work for you.


Thanks.

Oct 12, 2024 12:37 PM in response to Mar63

Stop the presses for your news flash. Advanced cutting edge chips cause heat in devices that have no active cooling.


This thread is now 4 pages deep. Apple isn’t here and will never see your post or anyone else’s comments. What is your real goal here? Do you want assistance with the issue, is that your goal? Or what exactly are you here for?

Oct 12, 2024 2:09 PM in response to Mar63

lol is right. I get the concern and having expectations set high and being disappointed by a purchase. I’ve had the same experiences from time to time, but in an earlier time. I have an M1 iPad and within the next year will probably purchase an M4/M5 iPad. I use higher end software from Adobe and understand the limits of a passively cooled device.


I’m happy to help troubleshoot the issue, I’ve been there in more ways than one. I’m a former Apple Store Manager. The next move is yours.

How to stop my brand new iPad Air M2 from over heating?

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