MetricMasters (followerse-apps), Metric Gurus, Mystic Insight, Instagram Analyser is a scam!!!

Dear Apple Support

I recently responded to a sponsored ad to try out an app (that's not actually an app) to help you gain more insight into your Instagram account. Just by interacting, it seemed take your debit details when clicking to download.

They have taken nearly £50 ($63) from my bank account with no way to stop it. I've sent countless emails to support@followersreport.com promising to close my account, but I still was charged today.

The invoice looks like an Apple invoice but it's not!

Also they seem to use so many different names.

The website or "app" MetricMaster,

In your bank account the charge appears as "MysticInsight Online" or "MysticInsight".

And the emails arrive

support@followerse-apps and

support@followersreport.com

I "cancelled my subscription using the the link sent and received a confirmation email on the 24th July that my account was cancelled and they would refund me.

Neither of those things has happened. In fact, they charged my card again this morning (-£2.75) seen above.

Apple Support, I'm wondering what else can be done?

Thanks

[Edited by Moderator]