iMessage splitting group conversations into multiple threads

I have an iPhone 14 Pro and a new Macbook Pro using Sonoma 14.6.1. My iMessages are synced through iCloud on all my Apple devices. As of last week, group conversations on my MacBook are splitting into multiple threads. When I create a group text, the replies come back separately. This is not happening on my phone, just on my laptop.

MacBook Pro (M3 Max, 2023)

Posted on Aug 22, 2024 6:20 PM

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46 replies

Aug 28, 2024 4:32 PM in response to ebroihier

I chatted with Apple today after realizing that this was only happening with non iPhone users being part of the group thread. Despite the common denominator of this happening after the Sonoma 14.6.1 update, their position is that this is carrier-related (I have Verizon). It seems very coincidental that this just started happening within the last week or so, but I am going to try Verizon. Are you all having the same issue ONLY with non-iPhone users?

Aug 29, 2024 8:54 AM in response to ebroihier

I've been seeing the same thing, also just since 14.6.1. As it's only happening on the Mac, I have doubts about whether Verizon will have any idea what to do about it unless they've already been instructed on a solution by Apple.


I notice that on my outgoing messages to a group, only the people I'm sending to are shown as group members, as I'd expect. On the incoming messages, though, those people and myself are shown as group members. I suspect this difference in group membership has something to do with why the messages are split into separate incoming and outgoing threads.


Looks to me like a synchronization problem with macOS rather than a carrier related issue, unless Apple has provided details to the contrary.

Dec 17, 2024 12:17 PM in response to theoxfords

This is what's been happening to me (also within the month of Dec. 2024) -- I have a "Fam" chat, all iphones, and for some reason my messages suddenly started making a new chat to my other family members. When I'm on my phone, I only see the one chat within Messages, but when text notifications come in it does show the two separate chats (one with the Fam name, one with no name just all the group members). These two separate groups also show up on my Mac. My sister is getting very frustrated with me but I have no way to make this stop happening lol, because all my messages are being sent from my phone where it looks like it's all the same chat!


I will try the re-naming the new branch on my computer to the same name as the regular Fam group like another user mentioned earlier this month, and hope that fixes things *fingers crossed*

Dec 11, 2024 11:04 PM in response to ebroihier

We've been having text chats split apart in mixed group chats, iMessage/ Android. T-Mobile users mostly, some Verizon.


Chats were splitting and re-combining randomly, sometimes android sometimes apple messages triggered it.


Not all people see the split, it was only on my phone. (I don't use anything but my phone for chats.)


I just fixed one extended family chat with 9 people. We had named the chat "Fam" but a branch peeled off with the same people in it, no name.


I just named the branch "Fam" then quit and restarted iMessage app on my phone, and voila, all messages went back into one thread again.


Hope this helps!

Jan 19, 2025 5:47 AM in response to mortmain

iMessage on iMac does not seem to be syncing correctly. I have been having this problem as well. I am only participant in the group with 2 devices. I will get random instances where the thread will say I changed the name when I did not. I will erase the duplicate thread and have to manually sync iMessage on my Mac for a temporary fix. But the problem is ongoing.

Sep 2, 2024 7:26 AM in response to ebroihier

Having the same issue on my iPad. I have an iPhone 8 which hasn’t be affected but it’s very frustrating having my texts coming in in different threads with my name now added to it! And, it only seems to be an issue when there is an Android user in the group. Hope Apple or Verizon fix this soone. It’s making it very difficult to keep tract of conversations for work.

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iMessage splitting group conversations into multiple threads

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