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I recently updated to iOS 18.0 a couple days ago. In my Safari web browser i get a pop-up window asking me if I want to download occ. I had this occur several times on different sites. I “x” the window closed. I have no idea what ‘occ’ is and as a precaution will not download anything that I have no clue about. see attached screen shots below.
Thanks
[Re-Titled by Moderator]
iPhone 14 Pro, iOS 18
So, I have spoken to the escalation team. They were able to see it happening real time on my device. They are bumping this up to the engineers. It hapoens on Chrome and Safari. News type sites. Post iOS 18 update.
There’s nothing that basic troubleshooting can do so PLEASE DON’T FACTORY RESET IF A SUPPORT PERSON TELLS YOU TO RIGHT NOW. 😨
They were largely unaware of the problem because I’m assume the gross majority of people did not reach out to them. (I did show them the number of folks here via screen-share).
I will be contacted on Tuesday after the engineers have taken a tinker. Hopefully they can fix it fast.
I was given a direct contact to the escalation team member in case something else pops up.
So! Until then the directive from Apple is: Do not download anything from a pop up, avoid those news sites for the time being if you can. (Don’t wanna accidentally click).
I’ll loop back Tuesday. 👋🏽
I called apple support do to kids phone was allegedly red flagged because a casino tried to take 300 from my account,the apple rep told me to go get a card load money and sent me a transaction number and told me to turn on my location,I asked could he see my location and he replied yes your in Canton,He gave the wrong location and I realized I was being scammed.They had my bank card info when they called.
There is a security update 17.7 hoping this works 🤷🏻♀️
And then another update.
Getting same pop up. Pop ups are blocked. Cleared safari history. Still getting occ message. Frustrating.
Cleared website data, restarted. Came up on local news site as a test.
I get the same pop-up in Safari since updating to iOS 18.
Why? What is this? What is Apple doing about it?
Same here. Was reading my local community news site when it popped up. iPhone 11 Pro 17.5.1
This was the first time it occurred for me.
Glad I’m not the only one this is happening to
Happens on iOS 17.6.1 as well
Same issue. In safari on iOS 18 and when browsing news sites.
I’m getting it too. several people on here are so I’m sure they have to be getting more calls by now! did you hear back? I haven’t updated my OS and i have a 14.
I updated my iPhone to iOS 17.7 and the problem persists.
Ditto
after switching to iPhone ive been getting the same thing (seems to be sports.com for me)
juat waiting for response
I get a pop-up window asking "Do you want to download "occ" in my Safari browser
