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Apple Music issues after iOS 18 Update

Has anyone experienced issues with Apple Music in iOS 18? For example, audio quality lowered despite Dolby Atmos and EQ off? Or trying to scroll through your playlist and the app crashes?


[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Sep 18, 2024 5:53 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2024 10:21 PM

Me. So thankful to find someone else with this issue. My Apple Music has been almost unusable since the upgrade to iOS 18. Crashes when scrolling a playlist, crashes when trying to remove songs from a playlist. Won’t let me edit larger playlist. Also freezes a lot, is super slow, and the audio quality has decreased. I have been on basically a 4 day phone call with a Apple Senior Adviser about this and they can’t figure it out, plus they say nobody else besides me has reported to them issues with Apple Music on iOS 18. Which is hard for me to believe. The tech is calling me back tomorrow with what his bosses said about the screen recordings i sent them showing my issues. I’ve done every troubleshooting step they can think of except reinstalling iOS 18. I hope they can figure it out cause it’s annoying me to no end not being able to use my music.

250 replies

Oct 30, 2024 12:24 AM in response to madslamared65

My phone updated to 18.1 yesterday and things are much improved. The crashes after switching between playlists has been fixed, the very slow response when starting to play has been fixed, too. However, it still, occasionally, continues to show the previous song as playing when it’s finished and moved on to the next one, and s new feature has crept in. Not an important one, other than as an indicator all is not well, but occasionally (NOT every time), if I’ve been looking through a play list, when I exit out the screen re-centres itself higher up my list of playlists. So all told, much improved but could do better.

Nov 16, 2024 12:08 PM in response to madslamared65

POSSIBLE SOLUTION ?:


OK, I found a remedy to part of this issue, at least for my problems. I was unable to see playlists and songs loaded from my Library on my Mac after the 18 updates. I downgraded back to 17.7 just to have a workable option and that worked fine.


Basically, I backed up my entire phone to my Mac, and then did a factory reset on the device without transferring back my data back in. Once the refresh was done, I updated it to 18.1 and then restored from my backup. However, I still had the same issue where Music on the iPhone didn't recognize my songs and playlists, even though they showed up in Finder and on the Music app on desktop.


I then told Music to sync my library and stopped the sync before it could finish, and for some reason, it loaded my music and playlists from the desktop app as I needed it to. Not sure what part forced it to resync properly, but I now have a working app on the phone, including streaming.


tbh, I think I stumbled into this solution, so if you decide to try it, good luck.(Your mileage may vary)

Nov 20, 2024 11:07 AM in response to TomPancoast

I did and it didn't do one single thing to help. In fact, it seems to have made even more songs grayed out with the message, "This item is not currently available in your country or region.", in addition to all of the other screwups it has caused. Heck, itunes won't even update the album art on my iphone or ipad, if it can even find it in it's own music vaults which practically contain every song written since the beginning of mankind.


I'm getting close to just deleting the entire library. The fact that it controls my music; the music that I OWN and tells me that it is not available is infuriating beyond words. I have already wasted WAY too much time trying to repair my itunes library.


Knowing that my itunes library is not complete on my iphone and ipad makes me not even want to use them anymore to play music, simply from the fact that, it's NOT ALL there.


This same thing happened to me years ago with an ios update and I don't recall what the fix was at the time, but I don't recall it being anywhere as bad as 18.XXX.


Good luck

Nov 23, 2024 11:27 AM in response to madslamared65

In looking more and more into my itunes library, I'm seeing that it's actually FUBAR. It has deleted a lot of songs from albums, if not all of the songs and the complete album.


In addition to that, I have some albums that I downloaded "legally" years ago from sites that were free at the time, but now are not. Bad on me for not burning those downloads to a CD for backup, because itunes has deleted all of the songs off of each album, except for one song.


Lots of people dis physical CD's in this day and age, but these itunes issues are the reason that I still buy physical CD's so that I have a concrete backup of each album. Now I'll make sure to burn downloads as well.


One more thing regarding folks that have "solved the problem". I have learned over the years that itunes, and almost anything Apple that is a bug from a certain software update does not affect everyone in the same way. So, one person's fix doesn't necessarily fix everyone's problems. I appreciate people sharing their "fixes" that worked for them, but they don't apply across the board.


Happy Holidays Everyone!

Nov 26, 2024 3:29 AM in response to madslamared65

Yes! Adding a song to a playlist is tortuously slow, and I can watch the app process unfold in slow-mo as the graphics flash off and on. This is my primary complaint. I have not suffered some of the more egregious problems experienced by others. What did they do to precipitate such a varied consequence to their users?


I now use my iPad (not upgraded) to maintain my library and playlists. Not convenient, but more efficient and less frustrating. We all expected better.

Nov 12, 2024 7:44 AM in response to madslamared65

Two problems surfaced since installing v 18 1 wk ago:

  1. Using AirPlay on iPhone15 to play song and Album Artwork from iTunes playlist onto a smart TV, the Album Artwork projection on TV is noticeably SMALLER in center of TV screen. Gives appearance it has been crammed in a box.
  2. Using CarPlay with a high end music system in car, the Audio quality is significantly inferior after v18 update. The sound is ‘raspy’ and broken up. Totally UNACCEPTABLE. Was on phone with 4 level Apple Tech support and they could not fix problem. Suspicion is Apple made decisions to compromise features to balance ‘streaming overhead’.

Apple Music issues after iOS 18 Update

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