Music App - Search error: "Something went wrong. Please try again later."

Same for me on macOS Sonoma 14.7 on an M1 MacBook Pro.

Happens in Safe Mode and only affects searches with multiple words (but not all multiple word searches).

For example, searching "the fly" works but "learn to fly" fails. Searching "the time" works but "what time is it" fails.

I've been asked to reinstall macOS and if that fails it might be escalated to the senior team. I'm not doing that right now as it's affecting multiple users.

This does not affect macOS Ventura as I have a MacBook Air M2 on 13.5.1 and that's working.

Hi everyone,

I'm also having that issue with Mac OS 14.4.1 on my work MacBook Pro. I'm happy to know the issue as been reported to Apple as I've been following up with them for more than 2 years for various HomePod issues. Hopefully they will fix this issue faster than the HomePods.

Thanks!

By chance that a friend shared some music with me, I started using https://music.apple.com/ and no problem. I find it almost more practical 😅 than the Lourds client, the only problem being that there's no equaliser

That's a good shout. I spent most of Sunday on a call with Apple Support who said we exhausted their support options and were going to escalate to engineering.

I've submitted feedback via the link you posted with lots of examples of working and failing searches.

Hi. This sounds like the same problem I've been having.

I have noticed that the search function WILL work if it's restricted to one word.

For instance the artist Zachary Williams doesn't appear as a preview but if you search for 'Zachary' search will work and bring up a whole bunch of artists with Zachary in their name of which the above is one.

It's not ideal but at least you can access music and artists that don't appear as previews in search.

I am having the same problem on my Macbook Air running macOS Sonoma 14.6.1. I can search my own library, but if I want a song that's not in my library, I can't search Apple Music. I have used iTunes as a workaround, but I am only able to play a sample and not purchase. Will follow the suggestion to use the Apple Music Feedback website.

I have this too, on Sonoma 14.7, Apple Music 1.4.6.32.

A workaround I have found is to log into Apple Music in a browser, do the search there, then add the album into my library. It is then available in Apple Music under Library/Recently Added.

I'm also getting this error on a MacBook Air (MQKP3B/A) running macOS Sonoma 14.7 with all OS updates applied, and the Music app versioned at 1.4.6. As far as I can tell, it only ever happens when there's a space in the search query - though I've also seen some queries with spaces in them succeed.

Since this search problem started happening, I'm also getting temperamental error messages when dragging and/ or dropping tracks to the Playing Next pane on the right of the Music app's UI, saying that I'm not logged in with an Apple ID even though I am. For the drag/ drop to succeed, I have to Sign Out from the account menu, re-authenticate, wait for all my playlists to re-sync from the cloud and repeat the operation.

Hoping that Apple will investigate & fix these recently introduced bugs, as I (and some others out there who are also affected, I suspect) ought not to be force-rushed into updating to Sequoia just because of it.

Just use the web player (https://music.apple.com) til the issue is resolved.

I have the same problem on macOS 14.0 with Music v1.4.0.118.

Another fun thing is that the search works fine whenever I use up to 8 characters

Apple never, ever, gives updates on when something will be fixed. And I expect that this not a priority issue right now. So IF there’s a 14.7.1 or 14.8 in development we’ll just have to wait. While I see this issue myself it is not a show stopping bug at all. Apple could also just release a Music app update to fix it. Time will tell. Patience is a virtue.

jchapper wrote:

Apple is likely not reading this, as it's a user forum. Please contact Apple Support or send feedback via the Product Feedback form to add your voice to the case.

OK, so I have submitted my own description of the problem as feedback and linked to this thread in the comment; it only took a couple of minutes. We all ought to be letting Apple know about this if we're paying subscribers to Apple Music.

Also, thanks to others in this thread for the temporary workaround advice to use the web interface to search and then click 'Open in Music'.

YES! It took hours, but installing Sequoia 15.0.1 absolutely worked.

I'm now able to successfully search using multiple keywords on my MacBook.

Issue resolved.

Same problem. It's been going on since October 10th. I've tried signing out (on all devices) and signing back in. Didn't work. I've tried re-starts etc.

Can't find a fix.

I updated to 14.7 yesterday without it resolving the issue and went through a few steps with tech support. Final succcessful resolution: UPDATE to Sequoia, and Apple Music is functioning again.

i am having the same issues, i'm running sonoma (14.2.1) on my M1Pro macbook pro and i cant use the seacrh bar on apple music at all. i can play music on recommended tabs, or go to artist's page from players. i'm gonna try to update my os to seqouia and see what happens