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Music App - Search error: "Something went wrong. Please try again later."

Hello, I'm having a problem with the Apple Music app search function.

Inputting any search terms and pressing return consistently leads to the message: "Something went wrong. Please try again later":

As a workaround, I'm able to open a song, artist, or album page when its preview appears under the search bar:

However, certain artists and tracks don't appear as previews (even when I've confirmed their availability by searching them on Apple Music on a browser). As a result, they are impossible to access from the app.

I've already tried to sign out and sign back in to my account, as well as restarting the machine entirely, to no avail. Running Sonoma 14.6 on a 2021 Apple M1 Pro.

Is this a known issue, and does anyone have suggestions to resolve this issue?

Thank you

MacBook Pro 14″, macOS 14.6

Posted on Oct 10, 2024 12:21 PM

Top-ranking reply

cscheide

Level 1

34 points

Posted on Oct 11, 2024 6:29 AM

I am also having this issue. Just wanted to let anyone else affected that I have reported this issue up to Level 3 support at Apple and they're handing it off to the development team.

It does not appear to be account related as we did some testing, including using a fresh account on the same machine with the same issue. Appears to be specific to that version of Apple Music or MacOS. This is occurring for me on OS 14.7.

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52 replies

lkrupp

Level 6

16,315 points

Oct 14, 2024 2:41 PM in response to b.desroches

This means there will likely be a Sonoma update coming eventually.

Oct 16, 2024 9:33 AM in response to KonstantinL74

Thanks for the workaround. That does work! Sadly, I'm still unable to find artists like Nostalgia 77.

Hopefully we'll have a real fix soon for previous Mac OS versions.

Thanks!

BabsTG

Level 1

8 points

Oct 16, 2024 10:26 AM in response to dionido-online

I can browse on my iPad and add tracks to my music library which I can then view and play on my mac but not able to search for anything via the app on my mac

Riznn

Level 1

8 points

Oct 16, 2024 3:52 PM in response to dionido-online

Same issue started occurring with my 2020 MacBook Pro haven’t updated anything lately however if I type more then one word into search I get something went wrong screen. Sonoma 14.4.1 intel.

Oct 16, 2024 8:18 PM in response to recombinant

Same issue for me but on an un-updated OS. I'm on a MacBook Air M2 with MacOS Sonoma 14.5

danai149

Level 1

12 points

Oct 17, 2024 11:46 PM in response to KonstantinL74

Same here for brand-new MacAir M3, Sonoma 14.5

Oct 18, 2024 5:57 AM in response to dionido-online

the only way for me to fix this is to update the the OS Seqouia sadly

Music App - Search error: "Something went wrong. Please try again later."