Music App - Search error: "Something went wrong. Please try again later."

I am also having this issue. Just wanted to let anyone else affected that I have reported this issue up to Level 3 support at Apple and they're handing it off to the development team.

It does not appear to be account related as we did some testing, including using a fresh account on the same machine with the same issue. Appears to be specific to that version of Apple Music or MacOS. This is occurring for me on OS 14.7.

I've had the same issue today. Some testing has led me to conclude that I can search successfully if I only input a single word. As soon as it's multiple words, I get the error.

I'm not aware of any workarounds, other than hoping whatever you're looking for has a unique word in it.

Happy to see it's not just me. Hoping for a quick fix.

I've been having this problem on macOS Sonoma 14.7 as well, and it's been very frustrating since it's such a core feature of the app that you think must have been tested before release.

At any rate, searches on iTunes work, and then clicking on the red "Listen Now" button has been working for me to take me back to Apple Music. It's not great but at least that's another workaround. If you don't have iTunes in your sidebar or in your search options you may have to go to Preferences and click the checkbox to show iTunes.

It probably would be a good idea for everyone that has this problem to go to the Apple Feedback Website for Apple Music (or use Feedback Assistant if you have it) and file a feedback about this, so they are alerted to the severity and prevalence of this issue.

As of October 17, 2024, this is what Apple Support terms an "emerging issue" that they are aware of. I have always raised this issue with Apple Support, gotten the issue escalated and a specialist is now assigned to this case. I will hear back from them later on today as to the results.

Some people are noting that this is resolved with an upgrade to Sequoia, which I also have seen on another of my Macs. However, being able to search on more than one keyword is a very basic feature of any search engine, so this really does need to be fixed on Sonoma as well. I've already expressed this to Apple Support, so they are aware of the matter. Let's hope we see some action on the part of the engineers.

An upgrade is not a fix. Why should we have to take the time and go to the trouble of upgrading the entire OS just to patch this oversight, a bug on the part of Apple engineers?

As a side note, the tier 1 Apple Support staff were sadly pretty useless. I had three people ask me whether I tried uninstalling and reinstalling Apple Music. They should know better... Apple Music is integrated with macOS and cannot be deleted easily like many other apps.

I have the same issue on macOS 14.6.1. One temp workaround I've found is to use music.apple.com to search for specific albums and then open them in the app for higher-quality playback.

Same issue, started today, but only on MacBook Air, not my iPhone which is fine.

Just yesterday signed up for Apple Music+ and search was fine. Weird.

Tried the one word search and it worked, but worthless when first and last name are common w/hundreds of results.

Frustrating, hoping Apple is working on a fix.

In the meantime, I'll try updating system from Sonoma 14.4.1 to Sequoia 15.0.1 to see if that helps. If so, I'll post results.

Don't want to update the OS (facepalm) for one app, will wait for the fix.

I have this issue also - but I found it happens when you search for less well known artists. Could be a coincidence, but that is when I find it happens for me.

This certainly seems to be the case. If I search for "the Beatles" or "Taylor Swift" I get search results, however if I search for "black asteroid" I get the error.

This suggests to me that there may be some kind of caching that is happening in front of the request (maybe even in the app itself to save it a round trip?), because the majority of users search for more common artists.

The less frequent searches for lesser known artists get past on to the search service, and that service fails, is broken, or maybe just doesn't exist.

Update: I just added this to my Feedback Assistant report just to provide more clues. Not that anyone is reading it, but at least it's there. 😉

I have this issue also - but I found it happens when you search for less well known artists. Could be a coincidence, but that is when I find it happens for me.

I have the same problem on my iMac macOS 14.7 and Mac mini macOS 14.7. It doesn't appear on my MacBook Air M1 with macOS 15.0.1.

One word searching is a workaround for me since I use the Mac mini as a streamer connected via USB to my Hegel amplifier. I hope this gets fixed.

Same here, on 14.6.1 (Sonoma). Just to note that the typical "fixes" (reboot your computer; log out of Apple Music and log back in) don't do anything to solve the problem, they'll just waste your time and bandwidth when you log out and log back in.

A quick check on the status page doesn't indicate any current issues with Apple Music.

That said, it happens sometimes that the Music app acts up.

Parts of it are essentially web pages that are being loaded within the app.

You've already tried signing out and signing back in as well as restarting your MacBook.

Only other thing that that comes to mind offhand is to make sure you don't have a firewall, VPN or other process that could affect your network connection in ways that might inadvertently block (parts of) the Apple Music service.

This could also be happening at the network level (e.g., modem, router, etc.) so if you do have another device on hand like an iPhone be sure to test if that one shows any issues as well while connected to the same network.

If all else fails and the issue persist then I suggest you reach out to support at https://getsupport.apple.com/topics

Click on "Show more" under Apps & Services and select Apple Music.

Can confirm this works for me too. One word search and no error. The only thing that has changed for me is that I just got a new iphone 16 pro max. Nothing else has changed. I am on OS 14.5

Feedback filed via Feedback Assistant: FB15514272 – Apple Music App on macOS Failing with "Something went wrong. Please try again later." error