iPhone 16 Pro Max Screen Occasionally Displays Glitch Lines

Last weekend I bought an iPhone 16 Pro Max 512gb, and I’ve noticed that sometimes when I tap the display while it’s in Always-On mode, a few glitch lines briefly appear before disappearing. This happens randomly and not every time. So I’m concerned that the screen might be failing. What should I do about this?

iPhone 16 Pro Max, iOS 18

Posted on Oct 14, 2024 1:54 AM

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Posted on Dec 12, 2024 1:23 AM

18.2 didn't solve the problem .... after 3 months with iphone 16 pro max 512... nowadays apple is a joke

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Feb 28, 2025 6:17 PM in response to dineshjngr

I bought my iPhone 16 Pro Max 512 Gb last October. Once the glitching with vertical lines started I went to see the Apple Store Genius Bar staff. The phone settings were restored and I was asked to monitor it. The glitching started again and I was advised to replace the display screen. The glitching recurred and this time the Apple technical staff replaced the logic board mid-system. The glitching problem happened again and I was given a brand new iPhone 16 Pro Max as replacement. The new replacement also glitched with vertical lines very soon thereafter. 


The glitching with vertical lines happens intermittently and randomly on the screen. Each occurrence happens only for a split second which makes taking a screenshot impossible.


Can anyone please advise on what I should do next?

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Mar 31, 2025 8:35 PM in response to dineshjngr

I was getting the lines and glitches. They got worse after the last software update. I really tried to be kind, patient and understanding with Support reps who weren't seeing my issue (it wasn't happening as frequently when I first reported it). After 3x visits the the apple store, I took a break from contacting support for a while. I was turned away at the store and basically told there is nothing they could do because it "was a software issue." They reached this verdict because they changed my screen once and I still had the issues. I did a factory reset and I was still having the issues. This time though, the rep got to see it glitch with his own eyes while I was there. I was told to download an app on my phone and log my issues when they occurred.


Nothing happened for 2 months. I decided to reach out to chat support and told them how many times I've been given the runaround. I got to talk to a supervisor who was kind enough to offer me a replacement phone in the mail.


I've had my replacement going for 5 days now and I haven't seen a single line/glitch. I used my iCloud phone backup to set up the phone--something that the Apple Genius(...) store rep insisted was causing my issues even after I told him I had done a factory reset.


After a major headache (brand new phone with unexplained issues, and being treated like I was doing something wrong), I finally got a replacement iPhone 16 Pro Max that works properly.

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Nov 7, 2024 11:37 AM in response to dineshjngr

I’ve got the same phone and I get that glitching issue every time I go to use my phone from always on. I thought my phone could have a dodgy display connector but it doesn’t appear any other time. I’m hoping it’s just a glitch they can fix and not a bad batch of 512gb models because as for most I don’t have time to go to apple and get it fixed nor go without a phone

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Feb 1, 2025 4:00 PM in response to dineshjngr

iOS 18.3 does not fix it sadly, I had apple replace my phone and the problem is still happening. Something I did notice is that after replacing the phone, the issue did not happen until I installed an app with live activities. I think live activities apps with the always on display might be triggering it.

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Mar 9, 2025 7:23 AM in response to dineshjngr

My first iPhone 16 PM had touch responsiveness issues and it wasn’t because of the screen protector and sometimes i would get vertical lines one the display when it wakes from the always one display, At first i thought it was a software glitch specially after reading many complaints of the same and many people getting the same problem even after getting a replacement iPhone, For me my replacement iPhone 16 PM had no such issues screen is very responsive just like any iPhone I’ve owned in the past and the vertical lines are gone as well, So i’m 100% confident it’s a hardware issue.

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Mar 18, 2025 4:39 PM in response to dineshjngr

Still having the problem on 18.3.2. I had this screen issues since September 2024 when the darn phone came out with the added benefit of the glitch. Apple not gonna fix it. Updates haven't fix any problems. I spend 1200+ for this junk. Fix it apple or I am done with iphone

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iPhone 16 Pro Max Screen Occasionally Displays Glitch Lines

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