iPhone 16 Pro Max Screen Occasionally Displays Glitch Lines

Last weekend I bought an iPhone 16 Pro Max 512gb, and I’ve noticed that sometimes when I tap the display while it’s in Always-On mode, a few glitch lines briefly appear before disappearing. This happens randomly and not every time. So I’m concerned that the screen might be failing. What should I do about this?

iPhone 16 Pro Max, iOS 18

Posted on Oct 14, 2024 1:54 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2024 11:15 PM

I contacted Apple Support, and they said I could replace the iPhone at the store. However, I think it’s a software bug. I did some research on Reddit and found that this issue mainly happens with the Always-On Display. Since I turned off that feature, it hasn’t happened again

Similar questions

174 replies

Oct 17, 2024 5:43 AM in response to dineshjngr

I had the same issue took it to apple twice. 1st time they said my backup was corrupt. Made me start my phone from fresh and not use the backup. Still was happening. 2nd time they replaced my phone. and guess what... still happening only worse now. Before it was small lines now the whole screen glitches out. Hopefully they come up with a update fix soon.

Jan 30, 2025 2:40 PM in response to dineshjngr

i have this problem with flickering screen when scrolling and vertical white lines. also every time when i turn of screen and then immediately turn it back on with right button black square appears on the bottom of screen. i called apple support three times did hard reset, factory reset and full iOS reinstall with computer and nothing helped. Now they want me to take it to the service center.

Feb 28, 2025 6:34 PM in response to Mutu Seet

Welcome to the Club Mutu Seet! I’ve read many experiences like yours. Some people say that replacing the board fixed the issue, while others, like you, say it didn’t, which personally makes me think it’s definitely a software problem. We’ll have to wait for Apple to resolve it, and if this behavior is bothersome, some recommend turning off the always-on display.

Oct 18, 2024 11:46 PM in response to dineshjngr

I’ve experienced the same issue as described since launch day. I’ve restored the device and set it up as new as well. I’ve been on public iOS releases all the way up to Apple seed releases 18.1 and the issue persists. The glitch usually happens shortly after unlocking the device but not always. The flash of lines varies on the location of the screen and usually measure 2-3” tall and finger or so wide. Just wanted to provide my experience in case someone else is seeking misery amongst company.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 16 Pro Max Screen Occasionally Displays Glitch Lines

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.