iPhone 16 Pro Max Screen Occasionally Displays Glitch Lines

Last weekend I bought an iPhone 16 Pro Max 512gb, and I’ve noticed that sometimes when I tap the display while it’s in Always-On mode, a few glitch lines briefly appear before disappearing. This happens randomly and not every time. So I’m concerned that the screen might be failing. What should I do about this?

iPhone 16 Pro Max, iOS 18

Posted on Oct 14, 2024 1:54 AM

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Posted on Oct 22, 2024 11:15 PM

I contacted Apple Support, and they said I could replace the iPhone at the store. However, I think it’s a software bug. I did some research on Reddit and found that this issue mainly happens with the Always-On Display. Since I turned off that feature, it hasn’t happened again

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174 replies

Oct 26, 2024 9:01 AM in response to dineshjngr

I just received mine in the mail brand new yesterday. Once it did the update after transferring everything from my old phone I can’t even put in my passcode. Also, the phone won’t do a hard reset with button combinations. I’m stuck on the hello screen and it won’t even let me restart it. The screen flashes past the pass code entry right back to the hello screen. I talked to Apple Support and they said I have to take it to Best Buy as an authorized place to work on Apple devices. I’m hoping this will fix my issue considering I can’t even use the phone. It sure has been one expensive paper weight up to this point.

Nov 1, 2024 2:16 AM in response to dineshjngr

Leider habe ich dieses Problem auch nach dem IOS Update 18.1 noch immer. Ich bin hier etwas überrascht, dass es kein aussagekräftiges Statement von Apple gibt. Es gibt ja hierzu einige Eintragungen mit dem gleichen Problem. Da ich zum ersten mal ein solches Problem mit dem I phone 16 pro max habe ist für mich die Frage, ob hier noch gehandelt wird.


Grüße Holger


Nov 7, 2024 11:37 AM in response to dineshjngr

I’ve got the same phone and I get that glitching issue every time I go to use my phone from always on. I thought my phone could have a dodgy display connector but it doesn’t appear any other time. I’m hoping it’s just a glitch they can fix and not a bad batch of 512gb models because as for most I don’t have time to go to apple and get it fixed nor go without a phone

Nov 8, 2024 10:37 AM in response to dineshjngr

Small detail that I’ve noticed maybe is worth pointing out.


I’m not sure if it is coincidence but the last 3 occasions that have happened to me on my phone has been when I was inside a car.

Other uses have said how it might be related with automatic brightness and maybe I see why?

since when you are inside a moving car the lighting slightly changes inside specially at night with street lights and traffic, but it has also happened during the daytime with cloudy weather where lighting is almost never changing.


it has happened to me also in a concert with lighting changing all the time.

Dec 1, 2024 9:24 PM in response to dineshjngr

I hate iphone 16 now. Its so annoying. Cant even type correctly and keep missing words. I have to type it very slowly to keep my words correctly. I called apple support and didnt help anything. I went to the store, they took off my screen protector and told me to buy one from them which is $40. Thats ridiculous! I had ip13 with no problem with any screen protectors. I hope apple can help this problem soon bc im so frustrated and I paid too much on the phone too 😡

Dec 13, 2024 3:11 AM in response to dineshjngr

Same issue here! I bought new brand iPhone 16 pro max last week and I noticed this problem on the display when I unlock the phone and sometimes in some apps but it happens randomly. I noticed also a ,, animation when I switch from the widget page to the main page. It seems like the refresh rate is lower than 120 hz.

I am with iOS 18.2

I hope it could be a software bug and not hardware.


[Edited by Moderator]


Dec 26, 2024 6:28 AM in response to dineshjngr

Unfortunately, the same problem. Glitching lines appear for a second after unlocking iPhone using Always on display.


iphone 16 pro max, 256, iOS 18.2 (22C152)


What is annoying, that you even don’t understand, is that problem massive or not. And you don’t even have an idea, can you easily change your phone to a new one or not.

because it seems like changing the phone in stores doesn’t help.


and what is even more annoying, the fact that this problem is so old, but still exists and will exist in the future updates.


You buy the highest price iPhone and have the highest range of problems.


Very very sad.

Jan 11, 2025 6:39 PM in response to dineshjngr

I purchased on the 15th of October 2024 and November it started showing me same glitch, I chatted with apple representative and discussed over call to one if them the same they started saying its something to do with my icloud space etc. I was using IPhone 6plus for past 8years and I never had any issues. This is something with the software I feel like iPhone has become a joke now.

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iPhone 16 Pro Max Screen Occasionally Displays Glitch Lines

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