Cannot accept "New iCloud Terms & Conditions" on iPhone SE 2016, iOS 15.8.3

Hello,


I'm trying to accept the new iCloud terms & conditions on my iPhone SE 2016, iOS 15.8.3, but once I click on "Continue" the loading symbol shows up for a while, until it disappears and nothing else happens. I cannot go back either. The screen is just frozen and I have to kill the settings app in order to use it.


I have tried a hard reset and signing out of my iCloud account. Nothing changed.

I tried signing in https://www.icloud.com in the hopes of getting a prompt to agree to these new terms there but nothing happened.

I do not have multiple iCloud accounts setup under my Mail settings.

I do have the latest iOS available for this specific phone.


I'd appreciate any help I can get (outside of being told to switch to a newer phone. I love my SE, it's an amazing phone that fits my lifestyle.)

iPhone SE

Posted on Nov 16, 2024 3:36 AM

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Posted on Feb 3, 2025 1:54 PM

Has she tried borrowing a newer device with ios18 from someone and signing into icloud.com with her account in Safari.

NB this is in Safari browser - do NOT sign into the actual device settings with her account!


She will need her old device to generate the 2 factor authentication codes.


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Cannot accept "New iCloud Terms & Conditions" on iPhone SE 2016, iOS 15.8.3

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