Unable to update my billing address on iPhone

I tried opening my billing and shipping address and I fill in my bank details under my credit and debit card ,but it keeps saying pls contact iTunes support for transaction. I don’t know what to do




[Re-Titled by Moderator]

iPhone 6s, iOS 14

Posted on Mar 29, 2025 2:32 PM

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3 replies

Mar 29, 2025 3:22 PM in response to Abigaillovelycra34

Hello Abigaillovelycra34,

A little more detail please. Are you trying to buy something in iTunes? If it is a Movie it needs to be purchased on AppleTV app.

Where are you trying to edit your banking and shipping info? Normally you would do this in Apple Wallet. To add debit and or Credit Card info see the Apple Support link.

Set up Apple Pay in Wallet on iPhone - Apple Support


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Unable to update my billing address on iPhone

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