Why is Apple attempting to charge 12990 Kazakh tenge on my Apple Card?

apple try to write off 12990 kazakh tenge from my card, but i dont understand for what, can you give me help?



[Re-Titled by Moderator]

iPhone 13 Pro, iOS 18

Posted on Apr 21, 2025 11:25 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2025 12:45 PM

Do any or all the charges display when you review your recent purchases here,


https://reportaproblem.apple.com/


Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration. 


If you need to request a refund, instructions are provided at the link below,


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


If the items do not appear after reviewing the above articles and links, there is a high likely hood your credit card was compromised, the details used by the scammers to purchase goods and/or services from Apple. Apple will review requests for assistance from local law enforcement. Please report the fraud to your local police. Most likely the details were skimmed when the card was used at an ATM or chip inserted or swiped at a transaction terminal.


If additional assistance is required from Apple Support, please use the links below to contact Apple Support. If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 21, 2025 12:45 PM in response to smkdp2001

Do any or all the charges display when you review your recent purchases here,


https://reportaproblem.apple.com/


Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration. 


If you need to request a refund, instructions are provided at the link below,


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


If the items do not appear after reviewing the above articles and links, there is a high likely hood your credit card was compromised, the details used by the scammers to purchase goods and/or services from Apple. Apple will review requests for assistance from local law enforcement. Please report the fraud to your local police. Most likely the details were skimmed when the card was used at an ATM or chip inserted or swiped at a transaction terminal.


If additional assistance is required from Apple Support, please use the links below to contact Apple Support. If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support

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Why is Apple attempting to charge 12990 Kazakh tenge on my Apple Card?

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