Transfer failed and ended up with Activation lock, Even with proof of purchase activation lock not removed

I believe that this is an official forum from Apple, where users like us to connect and discuss. Due to that only to I would like to highlight to the apple users on this issue and like me many users faced this issue and for that they received Apple's bot like response.

FYI am not only using AppleCare coverage invoice, that is additional document along with my purchase invoice of iphone X. So without knowing full details do not assume like denial is valid and not clear why do not have the original purchase receipt etc.

In the begining itself I made clear to you and do not try to give random answers. Everyone knows selling device does not automatically transfer coverage too. Here the topic is different and bringing another angle to discussion I request to avoid it from your end.

I hope English is your native language if you are not clear then kindly do not reply or kindly let me know which language you are fine and I wil try to make you clear with that basic language.

I bought in Dubai and I do have original purchase receipt. Due to that only am seeking Apple response here since in their official support am always getting bot like response. When I tried any other user faced issue like this I came across plenty of users faced similar issue and response.

In this forum if Apple official confirms with bot like response then I can that to next further level.

Even in offical support page of support for unlocking your device they mentioned about info below and here also Apple Official nowhere mentioned invoice only taken as proof ownership and nowhere mentioned that invoice also from only Apple. That shows even Apple Authorized or third party seller invoice still valid if it has serial number, IMEI or MEID. In my case inovice has all details like Name, Seller Tax ID, phone Model, Serial, IMEI, Date of Purchase, Mode of Payment etc.

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You must be the owner of the device.

Apple may require proof of purchase. Proof of ownership must include the product serial number, IMEI or MEID.

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I guess now only you it got clear since beginning am never said this is official Apple Support. I was highlighting official Apple Support will get to know about this discussion and am looking for their answers. In their Official Apple Support they responding like bot and as end user we can respond back to them for justification for denial. Due to that I brought the issue to common user forum.

Your previous response clearly indicates you are not reading it fully with random info and to divert the topic simply you are pitching in. In the screenshot also you taken only last point whereas there are remaining four points. In this mean are you confirming onbehalf of Apple that even valid documents “Apple reserves the right to refuse or cancel any request for Activation Lock support.” Which indirectly making user to stop using phone and go for purchasing new phone to increase their sales target.

As I mentioned earlier response to your query it was from third party seller and Am the first owner, it’s brand new I only opened the sealed box. They will have strict policy here am not denying it but doesn’t mean they have to deny the request for valid proofs. In addition there is no way to contact back the Apple Support of Activation Unlock Team they will send bot kind of response to the Activation Unlock Request. When I contacted Apple Support Officials via call they also confirmed even them can’t reach to their Official Apple Support Activation Unlock Team to get the reason for denial or justification. Due to that only I brought the issue in this forum.

I suggest don’t conclude yourself am not consistent from day 1 am referring Activation unlock Apple Official support can’t be contacted back they give bot like response for unlock request.

Apple officially several teams like sales, support for repair, inquiry and support for Activation Unlock. As per there official page contacted the Activation Unlock support team by filling the required info in there webpage and shared multiple proofs and their response is like bot which I shared earlier. Since am not able contact back them requesting justification and clarification reached to Apple support team of repair and inquiries they checked all my proof via call with screen sharing enabled and they confirmed all given proof legitimate not sure why their Activation Unlock team rejecting the request and they also stated unfortunately they also can’t reach them to get the exact reason.

If you seem my initial info I clearly mentioned second time trying of data transfer only shown activation lock. When I did first time there is no issue transfer started successfully but due to interruption during transfer retry initiated then ended up with issue.

Go through topic properly else leave it. Don’t jump in with assumption. I clearly mentioned during the initial discussion transfer was interrupted and retry ended up this issue. Due to that looking for a apple activation unlock support.

First when data transfer it was my id due to transfer started successfully. When retry initiated due to interruption that time Id shown as default one like s….@e….

Its like if you go for apple login page by default in the username text box default example id given like someone@expamle.com it’s shown. Hence I ended up in contacting Apple else I would used my Apple ID itself and there is no situation for me to come here in this forum.

@Mac JIM ID:

As per the below guidelines am following still mine got removed whereas people here who given answers are not followed and they using hard words still their post are sustained not removed. In alignment towards their words am also replied.

• Apple Support Communities Use Agreement - Apple Community
• Community etiquette guidelines - Apple Support

@ Mac Jim ID:

I guess it will applicable for the people who giving their responses and this not applicable only for the Author. In the way response received same way Author responded.