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Serial number for a product that has been replaced

We’re sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us.

How to find your serial number

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I'm trying to check my serial number and this pops up please help




[Re-Titled by Moderator]

Posted on Apr 22, 2021 11:04 AM

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Question marked as Top-ranking reply

Posted on Apr 22, 2021 1:06 PM

It appears that you have an iPhone that was turned in to be replaced. It should have been sold. At least, this is what the message is eluding to. Of course, there just may be an issue with the serial number, and as Pactricia666 has mentioned, contacting Apple may get this resolved.

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Question marked as Top-ranking reply

Apr 22, 2021 1:06 PM in response to klein17

It appears that you have an iPhone that was turned in to be replaced. It should have been sold. At least, this is what the message is eluding to. Of course, there just may be an issue with the serial number, and as Pactricia666 has mentioned, contacting Apple may get this resolved.

Serial number for a product that has been replaced

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