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Tried different mouses but the majority of them don't work.Most aren't detected even, some are detected but keep disconnecting. Reset Bluetooth,deleted the plist & because of lockdown don't have an apple store to go to.So desperately need some help
MacBook Pro 13″, macOS 11.4
If you have not tried these steps already, please try these steps.
Try new batteries.
Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.
Quote:
Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.
Startup in Safe mode. https://support.apple.com/en-gb/HT201262 Choose the appropriate method.
To leave Safe Mode, choose “Restart” at the bottom.
Quote:
Safe mode prevents your Mac from loading certain software when it starts up, including login items,
system extensions not required by macOS,
and fonts not installed by macOS. It also does a basic check of your startup disk,
similar to using First Aid in Disk Utility.
And it deletes some system caches, including font caches and the kernel cache,
which will be created again automatically as needed.
Try it again.
https://support.apple.com/guide/mac-help/connect-a-bluetooth-device-blth1004/mac
If you have not tried these steps already, please try these steps.
Try new batteries.
Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.
Quote:
Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.
Startup in Safe mode. https://support.apple.com/en-gb/HT201262 Choose the appropriate method.
To leave Safe Mode, choose “Restart” at the bottom.
Quote:
Safe mode prevents your Mac from loading certain software when it starts up, including login items,
system extensions not required by macOS,
and fonts not installed by macOS. It also does a basic check of your startup disk,
similar to using First Aid in Disk Utility.
And it deletes some system caches, including font caches and the kernel cache,
which will be created again automatically as needed.
Try it again.
https://support.apple.com/guide/mac-help/connect-a-bluetooth-device-blth1004/mac
Bluetooth mouse not working with new macbook pro
