You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail program-emails get deleted in errork

iMac, Mojave, 10.14.6

When I delete an email, sometimes it deletes the email above that one or the one below it. I have to go to trash and move it back to my inbox emails. I did not make any changes to preferences!

iMac 27″, macOS 10.14

Posted on Jul 24, 2021 7:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2021 9:03 PM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

3 replies
Question marked as Top-ranking reply

Jul 24, 2021 9:03 PM in response to steinr98

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

Mail program-emails get deleted in errork

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.