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Level 1

5 points

Phone won’t turn off and apps not responding to trying to open them

Hi,

my phone won’t respond to pressing buttons to turn off and none of the apps respond to me trying to open them! Can anyone help please?

iPhone 11, iOS 14

Posted on Sep 7, 2021 7:24 AM

Top-ranking reply

Level 8

35,897 points

Posted on Sep 7, 2021 8:48 PM

Hi Arv24,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot :)

Apple Support have an article online that may help:

If your iPhone won't turn on or is frozen

If you need more help

There is a "Get support" link to Apple at top right on this discussion page.

All the best :)

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