You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why is my id password changing constantly. I have 2 factor authentication enabled. But I don't understand why the password is still changed id. Every day I receive an email informing me that my password has been changed successfully, while I have not done it.
[Image Edited by Moderator to Remove Personal Information]
Are you sure those emails are really from Apple and not just somebody phishing for your account information? Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:
Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679
Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759
Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw
If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.
In this case, has your password really changed? If it hasn't then the messages are probably fake. I can't read them since mytranslation tools don't work on images.
Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.
If you think they are real:
Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145
'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021
Security and your Apple ID - https://support.apple.com/HT201303
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.
Are you sure those emails are really from Apple and not just somebody phishing for your account information? Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:
Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679
Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759
Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw
If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.
In this case, has your password really changed? If it hasn't then the messages are probably fake. I can't read them since mytranslation tools don't work on images.
Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.
If you think they are real:
Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145
'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021
Security and your Apple ID - https://support.apple.com/HT201303
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.
Thanks. it actually sent from apple. when i received the email i went to the appstore and tried to download an app to check the id password and indeed it was changed. i don't understand, 2 factor authentication security didn't work. I have changed my gmail account password and logged out on logged in devices, hope the above problem does not happen again.
Apple ID password
