I deleted my mail app from my phone and reloaded it. Now it won’t let me add my outlook email account back in. This happened after I updated my phone to iOS 12

Jpiak wrote:

In settings when I tap add account it gives you a list. I select Outlook and a screen pops up and then instantly disappears. This does not happen if I select google or another email template. I also get a dialog box stating that the account can not be verified.

Look up the Outlook mail server settings. Select Add Account. Select “Other”. Add the account manually. See if that works.

In settings when I tap add account it gives you a list. I select Outlook and a screen pops up and then instantly disappears. This does not happen if I select google or another email template. I also get a dialog box stating that the account can not be verified.

Jpiak wrote:

I will try this and let you know. Isn’t it less secure this way??

No. The setup templates are a convenience intended to save a user from having to look up and enter the settings.

Any competent mail provider requires secure connections, which means it’s not feasible to even make an insecure connection.

Best use IMAP in preference to POP, as POP has undesirable behavior when there are multiple clients accessing the same mail account.

iOS 12 is getting pretty dusty, but whether that’s contributing to connectivity issues here is unclear.

I’ll assume no add-on VPN apps and no add-on “security” apps are involved here. Those can cause access issues.

Check with Microsoft Support. Outlook is their app.

It’s quite possible that a more recent version of iOS is required.

It’s not the Outlook app. It’s Apples mail app that won’t allow my outlook email.

Okay. What’s the error message?

Tried adding the mail account completely manually specifying both POP/IMAP settings and SMTP settings and ports; without using the Outlook template?

I will try this and let you know. Isn’t it less secure this way??

Ok I was able to add the account in under “other”. I did have to change an outlook setting to allow POP to be synced.

Thank you for your help! 🙂

Good that it’s working.

POP means not using multiple mail clients; first client fetch wins.